2020年2月28日 | by admin

A dog food story – Dealing with growing complexity at Software AG – Business Intelligence Info

WhenSoftwareAGacquiredwebMethodsbackin2007,weimmediatelystartedtointernallyapplythegreattechnologythatwasnowpartoftheSoftwareAGportfolio。

ThefirstprojectwasthecreationoftheGlobalDealDesk(GDD),aprocess-drivenapplicationforreviewingandapprovingcontracts。

TheGDDwasabigimprovementovertheopaqueoldmethodofe-mailingdocumentsbackandforth。

Itprovidedaunifiedplatformwheredealscouldbesubmitted,reviewed,andapproved,andeveryoneinvolvedintheprocesscouldkeeptrackofprogressinreal-time。

Yetasthecompanycontinuestogrow,dealsarebecomingmorenumerousandcomplex。

RequirementsarechangingrapidlyandtheGDDneededtobecomeevenmoreagileinordertokeepupwithsuchadynamicanddemandingbusinessenvironment。

Sinceitsinception,theGDDhasbeenupdatedmultipletimestoaddnewfunctionsandimproveusability,howeverlastyearitcametoapointwhereitneededacompleteoverhaultokeepupwithalltheincreasingcomplexity。

WhenchangesweremadetotheoriginalGDD,theyhadtobehard-coded,whichrequiredtechnicalknowledgeoftheapplicationandcouldbeverytimeconsumingduetosignificantinternaldeveloperbacklogs。

Afterawhileitbecameclearthattheoldsystemwasn’tgoingtocutit。

TheGDDneededarulesenginethatwouldenablequickandeasyupdateswithouthavingtorelyoninternaldevelopmentteams;otherwisewewouldnotbeabletocopewiththeever-changingbusinessrequirementsforcontractdelivery。

Inordertointegratetherulesengine,largepartsoftheapplicationhadtoberewritten。

Althoughthiswasaprettydauntingtask,itwasaccomplishedprettyquickly(just4monthscomparedtothe6monthsittooktocreatetheoriginalapplicationin2007)。

AllthathardworkhasalreadybeguntopayoffasthenewGDDwasabletoprocesstwiceasmanydealsinthequarteritwasreleased(Q42013)asopposedtothesamequarterofthepreviousyear。

Inadditiontotherulesengine,anumberofotherupdatesweremadeaswell。

Forexample,individualizeduserinterfacesweredevelopedforinitiators,reviewers,andapprovers。

UsersoftheGDDnowhaveeasieraccesstofunctionalityandhavereportedsignificantusabilityimprovementsoverall。

ForamorecomprehensivelookatwhatwentintothelatestprojectandsomeofthemanywaystheGDDhasbeenimproved,we’veputtogetheraSuccessStory?

anda?

projectFAQ?

AboutThomasStoesser

ThomasStoesserhaswritten20postsinthisblog。

ThomasStoesserisDirectorforProductMarketingatSoftwareAG。

HeisresponsiblefortheBPMplatformwithaspecificfocusonProcessAutomationandCaseManagement。

ThomascoversBPMStechnologiesincludingbusinessrulesandcontentintegration,butalsospendstimethinkingaboutothertopicslikeorganizationalchangemanagement。

ViewallpostsbyThomasStoesser→